Your information
Privacy in plain language.
This page explains the information used to process orders, answer questions, and send updates you request.
Privacy policy
What information is used and why.
Orders
When you place an order, information such as your name, contact details, shipping address, and order details is used to process and support the purchase. Payment information is handled through the connected commerce and payment providers.
Questions and support
When you contact us, we use the information you provide to answer your question and assist with your order or plant-care concern.
Email updates
If you join the orchid list, your signup information is sent to our email-list provider so we can deliver the updates you requested. Marketing emails include an unsubscribe option.
Service providers
WordPress, Ecwid, AWeber, payment providers, and delivery services may process information as needed to operate the website, fulfill orders, send requested email, and deliver packages.
Your choices
Questions or requests.
You can unsubscribe from marketing messages using the link in any marketing email. For questions about information associated with an order, subscription, or message, contact The Orchid Works through the contact page.